Frequently Asked Questions
Everything you need to know about your order and our collections.
Where are JOAH BROWN products manufactured?
All of our garments are proudly designed and manufactured in Los Angeles, California, ensuring the highest quality standards and ethical production practices.
How long will it take for my order to ship?
Standard orders are typically processed within 1-3 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain sale items may be marked as final sale.
How should I care for my JOAH BROWN pieces?
To maintain the fit and feel of our signature fabrics, we recommend machine washing cold with like colors and laying flat to dry or tumble drying on low heat.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific destination and local customs regulations.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we are unable to guarantee changes or cancellations once an order is confirmed. Please contact our support team immediately for assistance.